WordPress COMPLETE
The total package. The only WordPress maintenance and support plan you’ll ever need from $220/month
What makes us unique
With WordPress COMPLETE, we’re with you every step of the way.
Need a change made on your website? Shoot it over, we’ll take care of it. Something broken on your website? You’ll get the VIP treatment with priority support to get your website fixed up.
No fuss, no quotes, no delays…just dependable, responsive service from our dedicated team.
What sets WordPress COMPLETE apart from other website support and maintenance packages is the one hour per month of included labour which you can use at any time, for almost anything.
Website design updates, website development changes, digital marketing campaign setup, content generation and optimisation, priority support & guides…if we offer it, you can use your COMPLETE time for it!
We couldn’t be happier with the support and service we get from MyWork, having a great team like this behind you when running an online business is essential, and it can be hard finding a good one. We can honestly say we have that with MyWork, and look forward to being clients of theirs for years to come. Keep up the good work guys, means the world to us over here at JRP.
What you get with WordPress COMPLETE
Website Design Updates
Audits & Recommendations
A full design audit on your website to identify important user-experience improvements and/or issues to be fixed.
Design/Layout Changes
When you need quick website updates like swapping an image, text or colours. We’ll take care of it in no time.
New Page Creation
Continue expanding and adding to your website with new pages and content, to better serve your customers and tick Google/SEO requirements.
Design Fixes & Minor Design Refresh
When you need to breathe new life into your website and rejuvenate traffic, a quick design refresh could do the trick.
Web Development
Site Speed Optimisation
Lift the hood on your website and let us fine-tune it to maximise loading speeds, quota usage and more.
Plugin Install & Setup Assistance
If you need special functionality on your website, a plugin could do the trick. Speak to your consultant to see what plugin suits your needs.
Online Form Creation
Website forms eliminate paperwork and make collecting information so much easier. Have our expert team create a form for your operation.
3rd Party App/Plugin Connections
Need to connect heavy functionality to your website? This can require more setup and coding. Let us help.
Priority Support
Priority Phone & Ticket Support
Our clients’ favourite. Access anytime to our web support team, no questions are too big or too small. We’ll help you.
WordPress Core & Plugin Updates
WordPress websites are comprised of many moving parts and require regular updating, for better performance and security. We ensure your website is always up to date.
'How To' Instructions & Guides
Not everything needs to be done by a web developer these days. We can provide instructions on how to edit your website yourself.
Access Real-Time Google Analytics
We’ll keep you updated about your website traffic so you can make better strategic business decisions. Stay on top of what’s performing well and what’s not.
Premium Hosting
Google Cloud Hosting via WP Engine
WP Engine is a Google-cloud premium hosting service that specialises in hosting WordPress websites. A top-of-the-line solution, we don’t mess around!
Cloudflare DNS Management
We can manage your domain’s DNS settings, including DNS records and configurations, through Cloudflare’s global network. It provides enhanced security, performance, and reliability for your website visitors.
Bulletproof Backups & Restores
Have peace of mind your website will always stay online. Whether someone accidentally breaks your website or it gets hacked, we always have backups ready to go.
DDoS Protection & Global CDN
Cyberattacks are increasingly frequent, but with the correct setup, this is easily mitigated. And in these global times, if you need your website to load as quickly for someone in New York as it does in Sydney, we can set that up.
Are you getting the most out of your website?
Our team will help you take your website to the next level, not just sit back waiting to hear from you.
Through proactive account management, our team will reach out to ensure you're getting the most from your WordPress COMPLETE time.
Your dedicated MyWork account manager will suggest audits, make recommendations and uncover new ways we can help your business succeed online.
Frequently Asked Questions
What is WordPress COMPLETE?
With WordPress COMPLETE, you’ll receive an all-inclusive website package that covers all the necessary costs and work associated with having a website.
The WordPress COMPLETE package includes everything you’d expect to see from an all-inclusive website package, but also much, much more. Ongoing hosting, priority support, maintenance, DNS management, automated WordPress Core and plugin updates…and that’s just to get started.
What sets WordPress COMPLETE apart is the included 1 hour per month of website labour (accrues to maximum of 12) which you can use at any time during the year for almost anything. Website design updates, website development changes, digital marketing campaign setup, content generation and optimisation, priority support & guides, if we offer it you can use your COMPLETE time for it.
How much does WordPress COMPLETE cost?
MyWork’s WordPress COMPLETE package is able to me paid either annual or monthly. Starting at $220 exGST per month, it’s already an affordable option for all your ongoing website needs.
Even better, choose the annual payment option and you can use all those banked hours right away! WordPress COMPLETE functions as a pre-paid service, giving you 12 months to use the 12 labor hours included.
Any requests for your website will be allocated in hours and tracked within your package, with no need for separate quotes or invoices. This is particularly useful for urgent requests which can be actioned swiftly without all the fuss of waiting for quotes and approvals.
If you purchase a new WordPress website with MyWork, the first 3 months of COMPLETE is included at no additional cost. And if you ever run out of hours, you can easily purchase a COMPLETE Top-Up.
What if I have online ordering, payments, courses, a CRM or WooCommerce installed?
No worries at all! As websites that have online ordering, payments, courses, a CRM or WooCommerce installed tend to be more complicated than standard a WordPress site, the solution starts at $330/month to allow for additional bandwidth, website storage and use of our support channels.
How do I use my WordPress COMPLETE time?
MyWork COMPLETE Monthly – Each month you accrue one hour of COMPLETE time. Unused hours can roll over and accumulate month-on-month up to a maximum of 12 hours. Accumulated hours can be used all at once or separately.
MyWork COMPLETE Annually – By paying annually you unlock your full allocation of 12 WordPress COMPLETE hours immediately . These can be used all at once or separately. WordPress COMPLETE hours do not roll over year-on-year.
What action does MyWork take to ensure my site is fully up to date?
Keeping your site fully up to date and secure can be a complicated process. At MyWork, we include automated plugin updates which helps keep your site ticking along as expected.
However, in some cases, a 3rd party plugin or theme might release an update that causes incompatibility issues requiring manual intervention by our skilled developers. While this is a rare occurrence, it does happen. And when it does, our team will swoop in and solve these issues (likely without you even knowing the issue took place).
For this, we allow up to 2 hours per year to be allocated from your included 12 hours so we can apply these updates swiftly and effectively. This process is what allows us to keep your site running smoothly, all year round.
What if I just want hosting?
Not sure you have the need for COMPLETE right now? Don’t worry, we’ve got you covered, check out our hosting-only package here for details.