If you’ve signed up for a website or marketing package with MyWork, there’s a good chance you have access to MyWork Complete—our flexible support service designed to help you get more from your digital presence.
But what exactly is it, and how do you use it?
What is MyWork Complete?
MyWork Complete is like having a digital team on standby. It gives you a bank of hours you can use for website updates, marketing support, design tweaks, and more—whenever you need them.
Each month you renew your MyWork Complete package, you’ll receive 1 additional support hour, which accrues up to a maximum of 12 hours if unused.

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Whether you’re on WordPress, WooCommerce, or Shopify, we’ve got a tailored version of MyWork Complete to suit your platform!
What Can You Use Your Hours For?
Here are just a few of the ways our clients can use their MyWork Complete time:
- Website design/content audit and recommendations
- Google Ads campaign setup or audit
- SEO content writing or optimisation
- Facebook/Instagram Ads setup
- Site speed optimisation
- Content updates or new page creation
- Technical fixes or feature additions
- Investigation and resolution of bugs or other issues
- Branding tweaks or design refreshes
If you’re not sure what to prioritise, we’re happy to make recommendations based on your goals.
How to Request Work
Using your hours is simple. Just email [email protected] or contact your account manager directly. Let us know what you’d like done, and we’ll confirm the time required and get started.
MyWork Complete also includes essential technical services like Google Cloud hosting, core and plugin updates, maintenance, SSL, DNS, and other behind-the-scenes support to keep your website secure, fast, and running smoothly.
Want to dive deeper into what’s included?
Check out the full MyWork Complete overview here